Privacy Policy

This Privacy Policy explains how Kalakriti Mediaworks collects, uses, and protects your information when you use our online platform and services. We are committed to protecting your privacy and handling your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

Kalakriti Mediaworks, located at 14, Laxmi Industrial Estate, New Link Road, Andheri West, Mumbai, Maharashtra, 400053, India, acts as the data controller responsible for processing your personal data collected through our site and services.

Information We Collect

We collect information that helps us provide our services and manage our relationship with you. This includes information you provide directly to us, such as your name, contact details (like email address, phone number, professional information), and any other details you choose to share when interacting with our site or services. We also automatically collect certain information when you visit our site, including technical data about your device, your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this service. We also collect information about how you use our online platform, such as clickstream data, pages viewed, and time spent on pages.

How We Collect Information

We collect information through various methods. You may provide information to us directly when you fill out forms on our site, communicate with us via email or other means, subscribe to services, or participate in interactive features of our online platform. We also collect information automatically as you navigate through our site using cookies, server logs, and similar technologies.

How We Use Information

We use the information we collect for various purposes:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our online platform.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our services, and for marketing and promotional purposes.
• To process your transactions and manage your orders or service requests.
• To send you technical notices, updates, security alerts, and support and administrative messages.
• To comply with legal obligations and protect our legal rights.
• For business administration, such as data analysis, testing, research, statistical and survey purposes.

Legal Basis for Processing

We process your personal data based on one or more legal bases:

• Your consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Performance of a contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legal obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms.

Sharing Information

We may share your personal data with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, information technology and infrastructure provision, customer service, email delivery, auditing, and other services. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. We may also disclose your information if required by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We do not sell your personal data.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please be aware that despite our efforts, no security system is completely impenetrable.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for these purposes, we will delete or anonymize it.

Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. Depending on your location and the nature of the processing, these rights may include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where the processing is based on your consent, you have the right to withdraw your consent at any time.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to collect information automatically. These are small data files stored on your device that help us improve your experience, analyze usage patterns, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our online platform may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

International Data Transfers

Your information may be stored and processed in India or other locations where we or our service providers operate. We take steps to ensure that any international transfers of your personal data comply with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. Your continued use of this service after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at the following address:

Kalakriti Mediaworks
14, Laxmi Industrial Estate,
New Link Road,
Andheri West, Mumbai, Maharashtra,
400053, India